Suzanne Schell, CRP, is the CEO of ROI Institute Canada. Suzanne teaches the ROI Methodology to many various audiences and is involved in numerous program evaluation projects. Her role includes developing data collection and analysis strategies to identifying change in behavior and business impact. An accomplished ROI professional and speaker, Suzanne also makes topical presentations to forums and professional groups.

Suzanne’s professional background includes over 20 years of management in a Chartered Accounting firm, where she managed teams in finance, tax and accounting areas, and developed a business development department to provide clients with solutions. This included HR issues, customer service improvements, leadership development, business development and growth. Her operational, project, process management and business development expertise significantly improved business metrics with her clients. Suzanne as the Canadian partner of the ROI Institute, operating as ROI Institute Canada, has brought the ROI Methodology to many organizations through ROI Certification, one and two day workshops, webinars and consulting.