Burns - Understanding Cognitive Work in Healthcare
Understanding Cognitive Work in Healthcare
Catherine M. Burns
Professor, Systems Design Engineering, University of Waterloo
Wednesday, October 7, 2009
12:00 - 1:00pm
Davis Centre 1302, University of Waterloo
View Video of Presentation in HI Alive Archive: Research Seminars Archive 2009-2010
Abstract
Healthcare workers are responsible for many difficult decisions under stressful work conditions. In this talk, Dr. Burns will present her current work using a technique called Cognitive Work Analysis to understand cognitive work in healthcare. This method shows particular strength in identifying complex decision making activities, and teamwork and work distribution challenges. Finally, Dr. Burns will demonstrate some applications and prototypes built using a Cognitive Work Analysis.
About the Speaker
Catherine M. Burns is a Professor in Systems Design Engineering at the University of Waterloo, Canada. At Waterloo she directs the Advanced Interface Design Lab. Her research examines user interface design, visualization and cognitive work analysis. Dr Burns’ work has been applied to military systems, healthcare, power plant control, and oil and gas refining. She is the author of over 200 publications and 4 books on interface design best practices and Cognitive Work Analysis. Currently, she is working on teamwork models of healthcare and applications to clinical pathways and diagnostic tools.
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