Tactical-level leader of an IS department. Manages day-to-day tactical/logistical aspects of the IS function.

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Challenge	Importance of the Challenge	Experience Types and Levels Required
Collaboration	Medium	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Understanding of the Nature of the Health System and Current Issues, and Identification of Desired Outputs	High	Course Project
Formulation of IT/IM Components of the Strategic Plan	Medium	Course Project
IT/IM Strategic Business Planning, IT/IM Strategic Market Planning	Medium	Course Project
IT/IM Needs Analysis	High	Course Project
Determination of the Organization's IT/IM Situation (IT/IM Audit)	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Definition and Implementation of Organizational Approach to IT/IM, IT/IM Organizational Structure/Culture, and IS Department Structure/Culture	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Determination of the State of the Industry, Analysis of the Competition, and Identification of Viable Vendors and Solutions	Medium	Course Project
IT/IM Technology Assessment	Medium	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Evaluation, Adoption, and Implementation of Standards	High	Group Discussion/Case Study Analysis
IT/IM-Related Policy Development	Medium	Group Discussion/Case Study Analysis
Development of the Justification For and the Value of Systems	High	Course Project
Obtaining Consensus on Solutions, Budget, Plan	Medium	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Procurement of Solutions (Products and Services)	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Re-engineering of Work and Information Management Processes	Medium	Course Project
Implementation of Solutions	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Planning and Day-to-Day Management of IT/IM Resources	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Management of Other's (e.g., Population, System) Data (Quality Audits, Combining Data, Transmission, etc.)	Medium	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Integration of Multiple Systems	Medium	Group Discussion/Case Study Analysis
Maintenance and Support of Solutions	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role
Evaluation of Solution Outcomes	Medium	Course Project
Management of Change (Acting as Change Agent)	High	Group Discussion/Case Study Analysis
User, Customer, Inter-Departmental and Public Liaison, Relations, Communications, and Publication	Medium	Group Discussion/Case Study Analysis
Continuing Education	Medium	Class Assignment
System and Methods Customization and Ad Hoc Development	Medium	Group Discussion/Case Study Analysis
Utilization of Technology (Personal Productivity, Specific Tools)	High	Group Discussion/Case Study Analysis
General Day-to-Day Issues	High	Field Experience/Practicum Addressing the Challenge in a Team Participant Role