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System/Applications Expert (EXP):
Expert in specific applications (e.g., the HIS, a departmental system), in a specific software tool or set of such (e.g., a database package, a data warehouse package), in a specific area (e.g., security, database management, data warehousing), or related to a specific technology (e.g., networks, integration technology). Importance of each challenge and experience level in this macro-role:
Click on the challenge to explore micro-roles that are associated with that challenge.
Challenge |
Importance of the Challenge |
Experience Types and Levels Required |
Collaboration |
Medium
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Understanding of the Nature of the Health System and Current Issues, and Identification of Desired Outputs |
Medium
|
Course Project |
Formulation of IT/IM Components of the Strategic Plan |
Low
|
Course Project |
IT/IM Strategic Business Planning, IT/IM Strategic Market Planning |
Low
|
Class Assignment |
IT/IM Needs Analysis |
Medium
|
Course Project |
Determination of the Organization's IT/IM Situation (IT/IM Audit) |
Medium
|
Course Project |
Definition and Implementation of Organizational Approach to IT/IM, IT/IM Organizational Structure/Culture, and IS Department Structure/Culture |
Medium
|
Course Project |
Determination of the State of the Industry, Analysis of the Competition, and Identification of Viable Vendors and Solutions |
Medium
|
Course Project |
IT/IM Technology Assessment |
High
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Evaluation, Adoption, and Implementation of Standards |
Medium
|
Group Discussion/Case Study Analysis |
IT/IM-Related Policy Development |
Medium
|
Class Assignment |
Development of the Justification For and the Value of Systems |
Medium
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Obtaining Consensus on Solutions, Budget, Plan |
Low
|
Group Discussion/Case Study Analysis |
Procurement of Solutions (Products and Services) |
Medium
|
Group Discussion/Case Study Analysis |
Re-engineering of Work and Information Management Processes |
Low
|
Group Discussion/Case Study Analysis |
Implementation of Solutions |
Medium
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Planning and Day-to-Day Management of IT/IM Resources |
Medium
|
Group Discussion/Case Study Analysis |
Management of Other's (e.g., Population, System) Data (Quality Audits, Combining Data, Transmission, etc.) |
Medium
|
Group Discussion/Case Study Analysis |
Integration of Multiple Systems |
High
|
Group Discussion/Case Study Analysis |
Maintenance and Support of Solutions |
Medium
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Evaluation of Solution Outcomes |
Medium
|
Course Project |
Management of Change (Acting as Change Agent) |
Low
|
Class Assignment |
User, Customer, Inter-Departmental and Public Liaison, Relations, Communications, and Publication |
Medium
|
Group Discussion/Case Study Analysis |
Continuing Education |
Medium
|
Group Discussion/Case Study Analysis |
System and Methods Customization and Ad Hoc Development |
High
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
Utilization of Technology (Personal Productivity, Specific Tools) |
High
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
General Day-to-Day Issues |
Medium
|
Field Experience/Practicum Addressing the Challenge in a Team Participant Role |
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